What to Do in the First 24 Hours After Water Damage

When water damage strikes your home, the first 24 hours are critical. Whether it’s from a burst pipe, appliance leak, or storm flood, fast action can prevent mold, rot, and thousands in repairs. In this guide, we’ll show you exactly what to do in the first day after discovering water damage.

1. Ensure Safety First

Before anything else, check for safety risks. Turn off electricity in affected areas if there’s standing water. Avoid walking into flooded rooms unless you’re certain it’s safe. If you’re unsure, call a professional water damage restoration team immediately.

2. Stop the Source of the Water

If possible, locate the source of the water and shut it off. This may involve turning off your home’s main water valve or addressing a leaking appliance.

3. Document the Damage

Before starting cleanup, take photos and videos of the affected areas. This will help with insurance documentation and may be required by your adjuster.

4. Call a Restoration Company

Time matters. Mold can begin to grow in as little as 24–48 hours. Contact a local, certified team like Vivid Water Damage & Restoration to handle cleanup, drying, and restoration. We serve the entire Salt Lake City area including Millcreek, Midvale, and Holladay.

5. Notify Your Insurance Company

File a claim as soon as possible. Our team can help you navigate the process of working with adjusters and making sure your loss is covered.

6. Begin Water Removal

If safe, begin removing water using a wet/dry vacuum, towels, or pumps. Don’t attempt this if the water is contaminated (e.g. from a sewer backup).

7. Remove Wet Items

Take out rugs, furniture, electronics, and personal items to prevent further damage and make space for drying equipment.

8. Start the Drying Process

Set up fans and dehumidifiers. A professional team will use industrial-grade air movers and dehumidifiers to dry the structure and prevent mold.

Don’t Wait—Call for Help Immediately

The longer water sits, the worse the damage gets. Our team is available 24/7 to help you recover quickly and safely.

Call Vivid Restoration at 385-289-3885 or request emergency help online.