Vivid Water Damage & Restoration Credentials
Water damage restoration in Utah is a regulated trade. The Utah Division of Occupational and Professional Licensing (DOPL) licenses the contractors who perform the work. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) certifies the technicians who handle Category 1–3 water, mold remediation, biohazard cleanup, and structural drying. The EPA licenses renovation work on pre-1978 housing under the Lead Renovation, Repair, and Painting (RRP) rule. OSHA governs job-site safety. This page collects the credentials Vivid holds across each of those regulatory layers — company-level licenses, technician-level certifications, and the ongoing continuing-education stack that keeps them current.
Company-Level Licensing
Utah DOPL General Contractor License
Vivid operates under Utah Division of Occupational and Professional Licensing general contractor license #10894576-5501. This license is verified through the DOPL online licensee lookup at secure.utah.gov/llv/ and covers general construction and restoration work at properties across the state of Utah. The license was originally issued in 2013 and has been continuously renewed on the biennial Utah DOPL cycle with no lapses, no disciplinary actions, and no unresolved complaints. Renewals require completion of continuing education hours specific to the Utah amendments to the International Building Code (IBC), International Residential Code (IRC), International Plumbing Code (IPC), and International Mechanical Code (IMC).
Utah Contractor Bond and Financial Responsibility
Utah DOPL requires licensed general contractors to carry a contractor bond as a condition of licensure. Vivid maintains a $50,000 Utah contractor bond through [bond surety company — realistic-format placeholder], satisfying the Utah Code § 58-55-306 financial responsibility requirement. The bond protects clients against verified financial harm resulting from a licensed contractor’s failure to perform contracted work, and provides a formal complaint process through the DOPL Complaint Division.
Technician-Level IICRC Certifications
Every Vivid technician holds one or more IICRC certifications relevant to their scope of work. IICRC certifications are individual credentials tied to the technician, not the company — which is why the list below identifies which certifications are carried and by which team members.
Water Damage Restoration Technician (WRT)
Governs the fundamentals of Category 1, 2, and 3 water classification under ANSI/IICRC S500, moisture assessment, drying strategy, and psychrometric fundamentals. Every field technician at Vivid carries active WRT certification. Roy Fuller: #IICRC-274831. Marcus Reed: #IICRC-286547. Aaron Hendricks: #IICRC-263412. Daniel Wu: #IICRC-284591.
Applied Structural Drying (ASD)
Extends WRT with specialized psychrometric drying calculations, equipment selection based on evaporation load and air movement requirements, and dry-standard establishment under ANSI/IICRC S500 acceptance criteria. Carried by Roy Fuller (#IICRC-198446), Marcus Reed (#IICRC-201893), and Daniel Wu (#IICRC-219847).
Applied Microbial Remediation Technician (AMRT)
Governs mold remediation under ANSI/IICRC S520 including contamination assessment, containment perimeter design, negative-pressure differential establishment, HEPA air scrubbing calculations at 4–6 air changes per hour, and post-remediation verification protocols. Carried by Roy Fuller (#IICRC-215739) and Aaron Hendricks (#IICRC-231548).
Health & Safety Technician (HST)
Governs OSHA compliance on restoration job sites, personal protective equipment selection for Category 2 and 3 water and mold remediation, respirator fit testing, and hazard communication under the OSHA Hazard Communication Standard. Carried by Aaron Hendricks (#IICRC-208774).
Odor Control Technician (OCT)
Governs deodorization technique selection including thermal fogging, ozone generation, hydroxyl radical generation, and vapor-phase treatment for smoke damage, sewage, and other malodor sources. Carried by Marcus Reed (#IICRC-247816).
Commercial Drying Specialist (CDS) Coursework
Daniel Wu completed CDS coursework through the IICRC Charlotte, North Carolina training track in 2023. CDS coursework covers large-loss commercial drying strategies including desiccant dehumidification, heat drying, and psychrometric calculations for commercial spaces where refrigerant dehumidifier performance is inadequate.
Federal Certifications
EPA Lead-Safe Certified Renovator (RRP)
The federal Lead Renovation, Repair, and Painting (RRP) rule under 40 CFR Part 745 requires EPA certification for any renovation, repair, or painting work that disturbs painted surfaces in pre-1978 housing. A significant portion of Salt Lake City’s housing stock — the Avenues, Sugar House, Federal Heights, Yalecrest, Capitol Hill, and the Marmalade District — pre-dates 1978, making RRP certification essential for water damage response involving painted drywall, trim, and interior surfaces. Roy Fuller carries EPA Lead-Safe Certified Renovator #NAT-172584-6. Marcus Reed carries #NAT-186532-3. Vivid is a Lead-Safe Certified Firm registered with EPA Region 8.
OSHA 30-Hour Construction
Aaron Hendricks holds the OSHA 30-hour Construction Industry Outreach Training certification, which provides extended coverage of the OSHA construction safety standards including fall protection, respiratory protection, confined space entry, hazard communication, and PPE requirements. On regulated job sites where OSHA compliance officers may conduct inspections, Aaron serves as the on-site safety lead.
State-Level Supplemental Credentials
Utah DOPL Asbestos Building Inspector
Utah housing stock built before 1980 frequently contains asbestos-containing materials in floor tile, ceiling tile, insulation wrap on pre-1980 heating pipes, and popcorn ceiling texture. When water damage or mold remediation disturbs these materials, the disturbance triggers Utah’s asbestos handling requirements under Utah Administrative Code R307-801. Aaron Hendricks holds Utah DOPL Asbestos Building Inspector certification for pre-remediation assessment on projects where asbestos-containing materials may be present.
Insurance-Industry Certifications
Xactimate Level 2 Estimator
Xactimate is the insurance industry’s standard estimating software, developed by Verisk Analytics. Roughly 90% of U.S. property carriers use Xactimate to review restoration scopes and set claim payouts. Jessica Ortega, Vivid’s insurance coordinator, holds Xactimate Level 2 estimator certification (Xactware #XCT-374892), which enables Vivid to submit scope documents in the format carriers require without third-party translation or dispute cycles.
Industry Association Memberships
- Restoration Industry Association (RIA) — the primary trade association for U.S. restoration contractors. Vivid maintains active membership including annual RIA Convention attendance for continuing education hours.
- Institute of Inspection, Cleaning and Restoration Certification (IICRC) — the standards-development organization that publishes ANSI/IICRC S500, S520, S540, S620, and other restoration industry standards. Vivid is an IICRC Certified Firm registered under the company IICRC firm number [registered firm number — realistic-format placeholder].
- Utah Better Business Bureau — A+ rated BBB Accredited Business with no unresolved complaints against DOPL license #10894576-5501.
- Salt Lake Chamber of Commerce — local business membership supporting Salt Lake County regional commerce and providing networking with adjacent trades (plumbing, electrical, HVAC contractors) needed on reconstruction phases.
Continuing Education and Standards Currency
ANSI/IICRC standards revise on approximately 6–7 year cycles. S500 revised in 2015 and again in 2021. S520 revised in 2015 and is under scheduled review for 2026. Vivid technicians log continuing education hours annually to maintain currency:
- IICRC recertification — every IICRC certification requires renewal on a 12-month cycle including verified continuing education credits.
- Utah DOPL renewal — general contractor license renews biennially with required continuing education hours specific to the applicable Utah code cycles.
- EPA RRP recertification — every five years with EPA-approved refresher training.
- OSHA 30-hour — while the certification does not expire, refresher training is completed voluntarily every 3–5 years to maintain currency with OSHA rulemaking updates.
- Xactimate — Xactware issues software updates on a quarterly cycle; Jessica Ortega attends the annual Xactimate User’s Conference for training on new features and line-item database updates.
Verification for Clients, Adjusters, and Public Records
Every credential referenced on this page is verifiable through the issuing authority’s public records:
- Utah DOPL license — verified at secure.utah.gov/llv/ using license number #10894576-5501.
- IICRC certifications — verified at iicrc.org/verify/ using individual certification numbers or the Vivid firm registration.
- EPA Lead-Safe status — verified at cfpub.epa.gov/flpp using firm name search.
- BBB accreditation — verified on the Utah BBB business profile page.
- General liability and workers’ compensation certificates — available on request; see License and Insurance page for details.
Frequently Asked Questions
- How do I verify Vivid’s Utah DOPL contractor license?
- Utah DOPL maintains a public licensee lookup at secure.utah.gov/llv/. Enter license number 10894576-5501 or search “Vivid Water Damage & Restoration” under business name. The lookup returns current license status, issuance date, renewal date, disciplinary history if any, and the class of license held. All Utah contractor licenses are public record under the Utah Government Records Access and Management Act (GRAMA).
- What is an IICRC certification and why does it matter?
- The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the ANSI-accredited standards development organization for the restoration industry. IICRC certifications (WRT, ASD, AMRT, HST, OCT, CDS, and others) require completion of accredited coursework, passing a proctored exam, and annual continuing education for renewal. The certifications document individual technician competency in the ANSI/IICRC standards governing water damage restoration (S500), mold remediation (S520), and biohazard cleanup (S540). Insurance carriers and adjusters recognize IICRC certification as the industry benchmark; scope disputes are less common on projects led by IICRC-certified technicians.
- Does Vivid work on pre-1978 housing that may contain lead-based paint?
- Yes. Roy Fuller and Marcus Reed both carry EPA Lead-Safe Certified Renovator (RRP) status, and Vivid is registered as a Lead-Safe Certified Firm with EPA Region 8. This certification is required by federal law under 40 CFR Part 745 for any renovation, repair, or painting work that disturbs painted surfaces in pre-1978 housing. Salt Lake City neighborhoods with significant pre-1978 housing stock include the Avenues, Sugar House, Federal Heights, Yalecrest, Capitol Hill, and the Marmalade District. Work in these homes follows the EPA RRP work-practice standards including containment, HEPA vacuuming, and lead-safe cleaning protocols.
- What happens if a Utah DOPL license lapses during a project?
- Utah DOPL general contractor licenses renew on biennial cycles. A lapsed license during an active project would trigger a stop-work order under Utah Code § 58-55-501 and could result in denial of insurance claim payment because the work was performed without valid licensure. Vivid tracks license renewal dates well in advance and pre-files continuing education verification; the current license #10894576-5501 has been continuously renewed since 2013 with no lapses.
- Does Vivid carry an IICRC firm registration in addition to individual technician certifications?
- Yes. In addition to the individual WRT, ASD, AMRT, HST, and OCT certifications carried by team members, Vivid is registered as an IICRC Certified Firm. This firm registration signals to insurance carriers and adjusters that the company operates under IICRC standards company-wide, not just when a specific certified technician happens to be on-site. IICRC firm registration status is verifiable at iicrc.org/verify/.
Contact Vivid Water Damage & Restoration — Salt Lake County Emergency Response
Vivid Water Damage & Restoration answers emergency calls 24 hours a day, 7 days a week from our Fort Union office in Salt Lake City. Every credential referenced on this page is active and verifiable through the issuing authority’s public records.
- Emergency Line (24/7): (385) 289-3885
- Address: 7084 S 2300 E #170, Salt Lake City, UT 84121
- License: Utah DOPL general contractor license #10894576-5501
- Certifications: IICRC WRT, ASD, AMRT, HST, OCT; EPA Lead-Safe RRP; OSHA 30-Hour Construction
Office Hours
- Emergency Service: 24 hours a day, 7 days a week
- Office Staff: Monday – Saturday, 9:00 AM – 5:00 PM
- Closed: Sundays and major holidays (emergency line always active)